TERMS & CONDITIONS

GENERAL TERMS AND CONDITIONS

The following terms and conditions (henceforth: the “Terms and Conditions”) are valid between you and INVENTORY SG (Reg. No. UEN53337782W) (henceforth: INVENTORY; may be referred to as “us” and “we”) and apply to all use of and orders placed on INVENTORY website inventory-co.com, and orders made by telephone, e-mail or by live chat with INVENTORY’s Customer Service team (henceforth together: the “Website”). Please note that INVENTORY does not guarantee that all products presented on the Website are in stock or are available for purchase. INVENTORY reserves its right to stop selling a product. INVENTORY reserves the right to revise the Terms and Conditions at any time. The date of the latest update is found in the final section of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes. Please note that the terms and conditions valid for your order is always the terms and conditions that is in effect as of the time that you place your order and not a later version. You should keep a copy of these Terms and Conditions for future reference.

YOUR ACCOUNT

When you place an order an account will be created in our customer management system. The only information that will be stored is the information you provide to your order such as shipping and billing address as well as email address.

ORDERS

By using the Website and/or placing an order on the Website, in-store, by telephone, e-mail or by live chat you confirm that you have read the Terms and Conditions and the Privacy Policy, and that you accept them. Please make sure that you have read and understood the Terms and Conditions before you place an order. Before you place your order, you will be given the opportunity to review your selections, the information you have provided, the total price of your order and correct any input errors.

ORDER CONFIRMATION

After submitting your order, we will send you an order confirmation e-mail or printed receipt with your order number, details of the product you have ordered from us, your payment details and delivery details.

ACCEPTANCE

Please note that all orders placed by you are subject to acceptance by us. We may, at our discretion, choose not to accept your order for any reason whatsoever without any liability to you. Once the order has been processed, a confirmation e-mail or printed receipt will be sent with all relevant information about your order.

COLOURS

INVENTORY’s goal is to describe the products at the Website as correctly as possible. However, please note that due to the colour settings of your computer, the colours of the products shown in the pictures on the Website can differ somewhat from their actual colours. INVENTORY cannot be held responsible for any such discrepancy.

PRICES

The prices communicated online may vary from time to time and INVENTORY is not bound by the price until INVENTORY has accepted the order by sending the confirmation email to you. The prices may also vary between the physical store and online. INVENTORY always reserves the right to cancel any order prior to our acceptance of the order. If we already have received payment for a cancelled order we will refund you the amount of the purchase. Please also note INVENTORY may cancel the order even if it has been accepted by INVENTORY under the condition that you realise or should have realised that the price information was incorrect.

PAYMENTS

All payments to be made via BANK TRANSFER to our account (details as stated on the invoice). Banking details will be provided at the time of transaction. Payment will be debited and cleared from your account upon acceptance of your order by INVENTORY. Your order will only be processed upon FULL payment. If under any circumstances we agree to receive partial payment, full payment must be made within 14 working days. Otherwise, your order will be deemed void and your deposit not be refunded. You confirm that the bank account that is being used is yours or that you have been specifically authorised by the owner of the bank account to use it. All transactions are subject to validation checks and authorisation. If the issuer of your payment account refuses to authorise payment to INVENTORY, your order will be cancelled. We are not responsible for any charges or penalties, which may be imposed by the payment provider as result of payment being processed in respect of your order. Please note that once an order has been processed, no cancellations or refunds will be entertained.

DELIVERY

Please note that delivery times are provided as guidelines only. The delivery times do not take into account possible delays caused by payment authorisation.

RETURNS AND REFUNDS

If you receive defective products, please notify us immediately. A claim by you shall be notified to us at the time of collection. If you do not notify us accordingly, we shall have no liability in respect of such shortfall. If we consider the products to be defective, and are satisfied with the condition of the product following our examination, we will either replace the item or provide you with a refund. In the event we do not reach an agreement, a 20% processing fee will be deducted from your refund.

INVENTORY QUALITY GUARANTEE

INVENTORY acts in accordance with applicable consumer regulations. Please notify us as soon as possible after receiving defective products.

INTELLECTUAL PROPERTY RIGHTS

Copyright in the documents provided in this site (including, without limitation, the trademarks of INVENTORY, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to INVENTORY and its affiliates. You are authorised to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from INVENTORY. You may not modify the material in any way, without the prior written permission of INVENTORY. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please view our contact pages at http://inventory-co.com/contact/

TRADEMARKS

INVENTORY's trademarks include but are not limited to the INVENTORY name and logo. Please note that your use of this Website does not grant you any rights to use our trademarks.

RESALE POLICY

You may purchase INVENTORY products for personal use only and not for resale. By placing an order, you certify that you are purchasing products for your own personal use and not for resale and that you accept the Terms and Conditions. We reserve the right to refuse orders for any reason without explanation.

INFORMATION ON THE WEBSITE

INVENTORY cannot promise that the content of the site is free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. INVENTORY may, at any time, amend the content of the site. Although INVENTORY strives to display the correct texts, images and pricing on the site and online shop, errors may occur. Part of the services provided through the site are maintained by third party operators. In situations where INVENTORY acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. INVENTORY cannot be held responsible for any damage caused from using the site or, for that matter, not being able to use the site. INVENTORY cannot guarantee problem-free, uninterrupted, and secure access to the site.

LINKS

The Website may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.

VIOLATION OF RULES

INVENTORY reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.

LIMITATION OF OUR LIABILITY

INVENTORY’s liabilities to you are limited in each separate case to these Terms and Conditions unless otherwise is stipulated by law. In no case whatsoever will INVENTORY assume any liability for indirect damages such as loss of profit or in case of force majeure such as war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. INVENTORY’s liabilities to you will never exceed your total purchase amount for each order. In case of force majeure, INVENTORY’s obligations will be suspended. The contract between you and INVENTORY can, in such cases, be partially or fully terminated by yourself or by INVENTORY.

PROVISIONS SEVERABILITY

If any part of these Terms and Conditions are held to be invalid or unenforceable, such determination shall not invalidate any other provision of these Terms and Conditions; instead the invalid terms and conditions shall be replaced with other terms in order to give effect to the commercial intentions of these Terms and Conditions.

OUR RIGHT TO VARY THESE TERMS

We have the right to revise and amend these Terms and Conditions from time to time. You will be subject to the policies and Terms and Conditions in force at the time that you order Products from us, unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority.

GOVERNING LAW

These Terms and Conditions are governed by the Laws of Singapore. Any disputes pertaining to these Terms and Conditions will be subject to the non-exclusive jurisdiction of the Courts of The Republic of Singapore.

VERSION OF THE TERMS AND CONDITIONS

If there is any conflict, ambiguity, or discrepancy between the English version and a version in another language, this version shall always prevail. The latest update of INVENTORY’s Terms and Conditions was made in January 2024.